

Partner Overview
ICICI Bank is one of India’s leading private sector banks, known for its innovative banking solutions, extensive branch network, and commitment to customer satisfaction. Beyond financial services, ICICI Bank is a recognized leader in Corporate Social Responsibility (CSR), focusing on education, skill development, and community well-being. In Gurugram, the bank has actively engaged in programs that improve financial literacy, promote secure banking practices, and support sustainable development. By integrating CSR efforts with its banking expertise, ICICI Bank ensures its initiatives are impactful and aligned with the needs of diverse communities. The bank’s approach reflects a balance between economic growth and social responsibility, making it a trusted partner for both customers and society.
CSR Vision & Focus Areas
ICICI Bank’s CSR vision is anchored in inclusive growth—ensuring that financial services and knowledge are accessible to all sections of society. The bank aligns its efforts with the UN Sustainable Development Goals (SDGs), particularly those related to education, gender equality, economic growth, and reduced inequalities. Focus areas include:
Financial Literacy – teaching individuals how to manage money responsibly.
Digital Safety – protecting customers from cyber fraud.
Skill Development – empowering youth and women through training.
Environmental Sustainability – promoting eco-friendly practices within communities. In Gurugram, these priorities are implemented through workshops, awareness campaigns, and partnerships with organisations like GBTG.
Partnership with GBTG
ICICI Bank’s collaboration with Give Back to Gurugram (GBTG) combines the bank’s expertise in financial services with GBTG’s strong community reach. Together, they have designed and implemented initiatives that raise awareness about safe banking practices, digital fraud prevention, and responsible money management. ICICI Bank provides subject matter experts for workshops and contributes CSR funding to expand the programs’ reach. The partnership has enabled campaigns in schools, RWAs, and public spaces, ensuring that financial literacy and digital safety messages reach diverse age groups. This alliance demonstrates how corporates and civic organisations can work together to address pressing societal needs.
Key Initiatives in Gurugram
Financial Literacy Workshops: Conducted in schools, RWAs, and community halls, covering topics like budgeting, savings, and investment basics.
Cyber Fraud Prevention Campaigns: Educated citizens on recognizing phishing attempts, securing online transactions, and using the 1930 Cybercrime Helpline.
Women’s Financial Empowerment: Special sessions for women entrepreneurs and homemakers on business financing and personal budgeting. These programs have been tailored to be interactive and practical, ensuring participants can immediately apply what they learn. ICICI Bank’s campaigns also integrate digital tools and resources for continuous learning and awareness.
Impact & Achievements
Through its partnership with GBTG, ICICI Bank has directly engaged over 20,000 citizens in Gurugram with financial literacy and digital safety programs. Post-session surveys indicate a significant increase in participants’ ability to recognize and avoid online fraud. Women-focused sessions have resulted in measurable improvements in financial independence and planning among attendees. The programs have also strengthened ICICI Bank’s reputation as a responsible banking leader, committed to safeguarding customer assets and empowering communities. This dual impact—economic empowerment and enhanced trust—demonstrates the effectiveness of combining banking expertise with grassroots civic engagement.
Media & Recognition
ICICI Bank’s community programs in Gurugram have been featured in local newspapers, financial magazines, and CSR-focused publications. The bank has received recognition from industry bodies for its leadership in promoting financial literacy and digital security. These accolades not only validate the quality of ICICI Bank’s initiatives but also serve as case studies for other financial institutions aiming to make a tangible social impact. Media coverage of joint campaigns with GBTG has helped amplify their reach, ensuring that the messages of financial responsibility and online safety are heard across Gurugram and beyond.