Organisational Overview

The Gurugram Cyber Police, operating under the Haryana Police Department, is a specialised law enforcement unit dedicated to combating cybercrime in India’s fastest-growing corporate and technology hub. Established to address the rapid rise in digital fraud, identity theft, and cyber harassment, the unit is equipped with advanced forensic tools, specialised cyber investigators, and a robust reporting and case management system. Gurugram, home to over 500 registered startups and numerous Fortune 500 companies, presents a unique set of cybersecurity challenges—ranging from large-scale financial fraud to personal data breaches. The Cyber Police ensure safety for both individuals and businesses by blending investigation, prevention, and public awareness.

Key Functions & Jurisdiction

• Cybercrime Investigation: Handling cases of online fraud, phishing, ransomware attacks, identity theft, and corporate data breaches.

• Forensics & Digital Evidence Collection: Using advanced tools for tracing IPs, analysing digital footprints, and recovering compromised data.

• Public Helpline Management: Operating the national cybercrime helpline 1930 and the Cyber Crime Reporting Portal (cybercrime.gov.in) to ensure timely complaint resolution.

• Collaboration with Tech Companies: Working with ISPs, payment gateways, and fintech firms to trace funds and block fraudulent transactions.

• Inter-Agency Coordination: Partnering with MHA’s I4C (Indian Cyber Crime Coordination Centre) for pan-India intelligence sharing.

Performance & Achievements

• In partnership with GBTG’s Cyber Champs Initiative, the Gurugram Cyber Police has engaged 50+ schools and targeted training for 1 lakh students.

• Increased cybercrime reporting from 50,000 cases to over 2.5 lakh annually, indicating heightened public awareness.

• Solved high-profile cases involving phishing scams, cryptocurrency fraud, and social media impersonation.

• Consistently among the top-performing cyber units in India for recovery of defrauded funds.

• Rolled out digital complaint kiosks in public places for faster citizen access.

Community Outreach & Awareness Programs

The Gurugram Cyber Police is as focused on prevention as on enforcement. Their collaboration with GBTG and the Ministry of Home Affairs has resulted in city-wide campaigns promoting cyber hygiene. These include mall-based awareness stalls, public workshops, and digital campaigns on safe online banking, privacy protection, and secure social media use. Their educational focus includes:

1. Youth Awareness: Special modules for students on cyberbullying, gaming addiction, and safe digital behaviour.

2. Senior Citizen Support: Training sessions for elderly residents on recognising scams and securing devices.

3. Corporate Training: Partnering with IT parks to conduct employee security drills.

Key Pillars of Work

1. Prevention

   • Mass campaigns on digital hygiene.

   • Integration of cyber safety in school curricula through GBTG’s Cyber Champs.

2. Detection

   • Deployment of AI-assisted fraud detection systems.

   • Real-time fund freezing in collaboration with banks and payment platforms.

3. Prosecution

   • Special training for prosecutors on cyber law.

   • Fast-tracking high-impact cybercrime cases in dedicated cyber courts.

4. Partnership

   • Engagement with NGOs, RWAs, and corporates to extend reach.

   • Public–private tech collaborations for innovation in cyber defence.

Presence in Gurugram

The Cyber Police operates from a central cybercrime station in Gurugram, supported by district police stations with dedicated cyber cells. They maintain:

• 24/7 1930 Helpline Centre for immediate reporting.

• Mobile Investigation Units to reach victims in remote sectors.

• Training Centres for both officers and citizens.

• Digital Outreach Platforms including official WhatsApp helplines and verified social media channels.

Special Programs & Partnerships

• Cyber Champs Initiative with GBTG: Creating 1 lakh student “Cyber Ambassadors” for safe digital practices.

• 1930 Awareness Drives: Public events in malls, RWAs, and metro stations to promote the national helpline.

• Elder Shield Program: Targeted workshops for senior citizens to prevent digital exploitation.

• Women’s Safety Online: Joint campaigns with the Women & Child Department to tackle cyberstalking and harassment.

ESG & Modernisation Commitment

While ESG is often associated with corporates, the Cyber Police’s modernisation goals align with its spirit:

• Technology Upgrades: Investment in AI, blockchain analytics, and advanced forensic labs.

• Sustainable Operations: Paperless complaint systems and virtual hearings to reduce carbon footprint.

• Inclusion Goals: Ensuring digital safety education reaches underrepresented groups in Gurugram.

• Public Transparency: Regular publication of monthly cybercrime statistics to build trust.

Strategic Relevance for GBTG

The Gurugram Cyber Police brings:

• Authority & Trust: Government-backed credibility to awareness campaigns.

• Infrastructure: Access to helpline, trained personnel, and forensic facilities.

• Speed: Rapid mobilisation during cyber incidents.

• Scale: Ability to reach every demographic—from schoolchildren to corporate employees.

• Alignment: Their mission of prevention and public education complements GBTG’s civic empowerment approach.