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Cyber Safe Gurugram

From phishing scams to hacked bank accounts — Gurugram’s digital threat is real, rising, and often ignored.

What & How (Problem Overview)


Gurugram is one of India’s most digitally active cities — but also among its most targeted. With a rising number of cyber frauds, digital impersonations, phishing attacks, job scams, and AI-powered deepfakes, no resident is truly safe online anymore.


From school students falling prey to gaming and screen-sharing scams, to senior citizens being tricked via fake helpline numbers, and professionals losing lakhs to job fraud or investment cons — cybercrime is hitting every age group. The lack of digital literacy and quick response mechanisms only make the threat more severe.


Since When & Scale (Historical Context + Magnitude)


Cybercrime in Gurugram escalated sharply after 2020, as work-from-home, online shopping, and digital banking became the norm. In 2024 alone, Gurugram recorded ₹350+ crore in cyber fraud losses, nearly doubling from 2023.


Only 24% of that amount was recovered, despite the presence of police helpline 1930.


Cybercriminals now use advanced tools: screen mirroring apps, AI voice changers, and fake government websites — making it nearly impossible for the average user to tell what’s real.


Who Can Solve It (Stakeholders)


Cybersecurity is no longer a technical issue — it's a community issue. A safe Gurugram requires:


· Cyber Police to be better staffed, trained, and equipped with tech tools.

· Schools and Colleges to educate students about basic cyber hygiene.

· Corporates and Startups to train employees and report suspicious activities.

· RWAs and Elder Clubs to organize awareness workshops and helpline briefings.

· CSR & NGOs to fund infrastructure like awareness drives, simulation labs, and support centers.


What Is the Solution (Actionable Steps)


Cyber Safe Gurugram is a mission to make every resident digitally aware, alert, and protected. We’re doing this through:


1. Cyber Champs: Training 1 lakh school and college students in Gurugram through workshops, certifications, and awareness sessions.

2. Cyber Marshals: Creating a network of 50,000 senior citizens trained to protect their communities in RWAs and housing societies.

3. Cyber Gurus of Gurugram: A city radio + podcast series with experts answering real citizen queries on live helplines.

4. Cyber Panchayats: Awareness drives in Haryana villages using dangals, real stories, and interactive formats.

5. Corporate Cyber Shield: CSR-driven programs inside companies to train employees in phishing detection, data protection, and scam response.


🎯 With the support of MHA, I4C, and local police, the goal is to make Gurugram India’s first digitally resilient city by 2027.

What & How (Problem Overview)


Gurugram is one of India’s most digitally active cities — but also among its most targeted. With a rising number of cyber frauds, digital impersonations, phishing attacks, job scams, and AI-powered deepfakes, no resident is truly safe online anymore.


From school students falling prey to gaming and screen-sharing scams, to senior citizens being tricked via fake helpline numbers, and professionals losing lakhs to job fraud or investment cons — cybercrime is hitting every age group. The lack of digital literacy and quick response mechanisms only make the threat more severe.


Since When & Scale (Historical Context + Magnitude)


Cybercrime in Gurugram escalated sharply after 2020, as work-from-home, online shopping, and digital banking became the norm. In 2024 alone, Gurugram recorded ₹350+ crore in cyber fraud losses, nearly doubling from 2023.


Only 24% of that amount was recovered, despite the presence of police helpline 1930.


Cybercriminals now use advanced tools: screen mirroring apps, AI voice changers, and fake government websites — making it nearly impossible for the average user to tell what’s real.


Who Can Solve It (Stakeholders)


Cybersecurity is no longer a technical issue — it's a community issue. A safe Gurugram requires:


· Cyber Police to be better staffed, trained, and equipped with tech tools.

· Schools and Colleges to educate students about basic cyber hygiene.

· Corporates and Startups to train employees and report suspicious activities.

· RWAs and Elder Clubs to organize awareness workshops and helpline briefings.

· CSR & NGOs to fund infrastructure like awareness drives, simulation labs, and support centers.


What Is the Solution (Actionable Steps)


Cyber Safe Gurugram is a mission to make every resident digitally aware, alert, and protected. We’re doing this through:


1. Cyber Champs: Training 1 lakh school and college students in Gurugram through workshops, certifications, and awareness sessions.

2. Cyber Marshals: Creating a network of 50,000 senior citizens trained to protect their communities in RWAs and housing societies.

3. Cyber Gurus of Gurugram: A city radio + podcast series with experts answering real citizen queries on live helplines.

4. Cyber Panchayats: Awareness drives in Haryana villages using dangals, real stories, and interactive formats.

5. Corporate Cyber Shield: CSR-driven programs inside companies to train employees in phishing detection, data protection, and scam response.


🎯 With the support of MHA, I4C, and local police, the goal is to make Gurugram India’s first digitally resilient city by 2027.

Blog

Cyber Scams

Fraud Through Details Shared with Known Person/Relatives/Friends

Sometimes, trusted contacts misuse shared OTPs, PINs, or banking info, leading to unauthorized withdrawals or loans in your name.

Fake Account Number

Criminals share fake bank details pretending to be vendors or relatives, tricking victims into sending money to fraudulent accounts.

Online Job Fraud

Fraudsters offer fake job opportunities and ask for registration fees or personal details, only to vanish once the money is paid.

Juice Jacking

Charging your phone at public USB ports can expose your data. Hackers embed malware in these ports to steal your information while your device charges.

Impersonation Via Social Media

Cybercriminals create fake social media profiles to impersonate someone you know and then ask for money, personal information, or OTPs under false pretenses.

QR Code Scam

Scammers send or display malicious QR codes that, when scanned, either deduct money from your account or trick you into revealing sensitive data.

Search Engine Fraud

Scammers run fake ads on search engines posing as real brands. Clicking on these misleading links can lead to phishing sites or tech support scams.

SIM Swap

Fraudsters convince your mobile provider to issue a duplicate SIM, giving them control of your calls and SMS—letting them intercept OTPs and access your accounts.

Fraud Using Screen Sharing Apps

Scammers ask you to install screen sharing apps to “help” you, but secretly monitor and access your private info, including banking credentials and OTPs.

ATM Card Skimming

Devices are secretly placed on ATMs to copy your card data and PIN. This cloned data is later used to withdraw money or make fraudulent purchases.

Online Shopping Fraud

Fake websites or social media ads lure you with deals, but once you pay, the item never arrives—or you receive counterfeit products with no way to claim a refund.

Vishing Call Fraud

Criminals pose as bank officials, police, or customer care and call to trick you into revealing OTPs, PINs, or account details under fake threats or offers.

Email Fraud

Spoofed or misleading emails appear genuine, urging you to click malicious links, transfer funds, or share personal details.

Message App Banking Fraud

Fraudsters impersonate bank representatives on WhatsApp or other apps, luring users into sharing OTPs or clicking harmful links.

Loans Through Fraud Papers

Scammers use fake documents to apply for loans in your name, leaving you with the burden of repayment and a damaged credit score.

Betting Scam

Scam betting apps or websites promise guaranteed returns. Once you deposit money, the scammers disappear or rig results.

Fake Vaccination Call

Criminals pose as healthcare officials, calling with fake vaccine slot bookings to steal your identity or demand payment.

Covid Testing Fake Online Scam

Fake websites offer COVID test bookings and collect payments or personal info, without delivering any real service.

Fraud Recovery Agent

Fake websites offer COVID test bookings and collect payments or personal info, without delivering any real service.

Social Welfare Scheme Fraud

Scammers pretend to offer government subsidies or welfare schemes and ask for money, documents, or bank details to ‘process’ the claim.

Work From Home Scam

Victims are offered remote jobs with high pay, but are asked to pay deposits or buy kits—only to find the job doesn’t exist.

Fraud Using Public Wi-Fi

Cybercriminals exploit unsecured public Wi-Fi to intercept your data, steal passwords, or plant malware on your device.

Fake Advertisements

Scammers post attractive but fake ads for products or services. Once paid, the items are never delivered or are completely different.

Fake Loan Offer

Fraudsters promise instant low-interest loans but demand processing fees or documents upfront, then disappear without delivering the loan.

Credit Card Activation Fraud

You get a call to “activate” your credit card, but it's a trick to collect sensitive card details and use them for fraudulent purchases.

Credit Card Limit Upgradation Fraud

Scammers pose as bank reps offering a credit limit upgrade, asking for card details and OTPs—then use them to make unauthorized transactions.

Aadhar Card Scam

Criminals misuse your Aadhar details to open bank accounts, get SIM cards, or apply for loans, putting your identity at risk.

Fraud Using Cashback

Scammers lure users with cashback offers that require clicking a link or installing an app—leading to data theft or financial loss.

Discount Fraud

Fake websites or apps show unbelievable discounts. Users pay in advance but either receive fake products or nothing at all.

Charity Fraud

Fraudsters fake donation drives during disasters or festivals, appealing to emotions to collect money under false pretenses.

Overdraft Against FD

Fraudsters take loans using your fixed deposit (FD) as collateral by forging documents or misusing your bank credentials.

Malicious Application Scam

Scammers trick users into downloading apps that secretly steal personal data, track activities, or gain control over banking details.

Illegal Loan App Scams

Unregistered loan apps offer instant money but harass borrowers with high interest, blackmail, or data threats if payments are delayed.

Card Cloning

Your card’s data is copied using hidden skimmers or devices, and then used to create a duplicate card for unauthorized transactions.

Payment Spoofing Applications

Fake apps generate false payment confirmations or edited screenshots to trick sellers into believing payment was made.

Credit Card Annual Fee Waiver Scam

Posing as bank agents, fraudsters promise to waive your credit card fee and then request OTPs or card details for fraudulent use.

Lottery Fraud

You receive a message claiming you won a lottery—but to ‘claim’ it, you're asked to pay taxes or share sensitive info. The prize never comes.

Multi Level Marketing Scams

Disguised as business opportunities, these scams push you to invest and recruit others. In reality, only those at the top earn while others lose money.

Online Shopping Fraud

Fraudulent platforms sell fake or non-existent products. Once payment is made, customer support vanishes and refunds are impossible.

Phishing Link Fraud

Fake links are sent via email, SMS, or social media to trick users into entering sensitive data. These links often mimic trusted brands to steal your passwords, OTPs, or banking details.

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